Terms and Conditions

1. Introduction

Welcome to Palat Foods (operated by Speciality Indian Food Parks & Exports Pvt. Ltd.). By accessing or using our website palatfoods.com, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, you may not use our services.

2. Products & Services

Palat Foods offers food products including pickles, jams, squashes, masala powders, spices, and related items, prepared and packaged in accordance with our hygiene and quality standards.
Product descriptions and images are for informational purposes only. Actual products may vary slightly.

3. Orders & Payments

Orders can be placed through our official website.
Prices are listed in INR and inclusive/exclusive of applicable taxes (as specified).
Payments must be made securely through the available payment gateways.
Palat Foods reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

4. Shipping & Delivery

Orders are shipped to the address provided at checkout.
Delivery timelines may vary depending on the shipping location and logistics partners.
Palat Foods will not be held liable for delays caused by events beyond our reasonable control (e.g., courier delays, natural calamities).

5. Returns, Refunds & Cancellations

Returns are accepted only if the product delivered is damaged or incorrect, reported within 48 hours of delivery.
Refunds will be processed to the original payment method within 7–10 business days after approval.
Cancellations are allowed only before the order has been dispatched.

6. Intellectual Property

All content on this website, including trademarks, product names, images, and written materials, is the property of Speciality Indian Food Parks & Exports Pvt. Ltd. Unauthorized reproduction or misuse is prohibited.

7. User Responsibilities

Users agree not to misuse the website, attempt unauthorized access, upload malicious code, or engage in fraudulent activity.
If user accounts are created, users must ensure all details provided are accurate.

8. Limitation of Liability

Palat Foods shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Idukki, Kerala, India.

10. Contact Us

Speciality Indian Food Parks & Exports Pvt. Ltd.
📍 1/662-H. Amayar, Vandanmedu, Idukki, Kerala, 685551
📧 sales@palatfoods.com
📞 +91 484 2769555, +91 9447077785